Leadership and Performance Development

 

"A key part of leadership is in recognising that leaders do not chose their followers; followers chose their leaders."

 

Flattening organisations create larger spans of control and greater responsibilities for front-line managers and team leaders. Their roles have changed from  limited administrative duty to leadership. Often the manager is highly skilled technically, but requires more grounding in management practices to be an effective work-unit leader. 

 

Many companies have now organised into work teams led by team leaders who have assumed responsibilities formerly reserved for managers. 

 

Leadership Development Series is a 19-module training and performance improvement programme covering the critical skills necessary to lead or manage a work group. The programme is designed to equip managers and team leaders with management skills, while building leadership competencies. 

 

The programme comprises 19 modules; 14 half-day modules and 5 full-day modules, 

 

	Working Styles is a core, prerequisite module for most modules.
	Meeting Leadership Challenges,
	Creating an Empowering Environment,
	Managing Conflict,
	Communicating Effectively,
	Making Valued Contributions,
	Building High Performance Teams,
	Developing a Collaborative Mindset,
	Motivating for Results,
	Setting Performance Goals,
	Interviewing for Selection,
	Taking Smart Risks, Delegating and Directing,
	Managing Time Wisely,
	Coaching to Performance,
	Reviewing Performance,
	Assessing Training Needs,
	Team Decision Making,
	Problem Solving.

 

All of the modules contain bridging exercises that provide opportunities for on-the-job practice, leading to new competencies that support partnering with management. These exercises support the concept of continuous learning and, therefore, continuous improvement. The tactical role-plays and case studies in the programme are valuable for the learning progress of the participants.

 

The Series provides a wide range of tools that support the development of necessary, practical management leadership skills. The wide use of these tools has both immediate and long-range benefits. In the short term, skilled managers and team leaders can lead work units or teams to more productive results, support management strategies, and increase continuous improvement. The long-term benefit is organisational improvement that effectively moves strategy into action.

 

Goals of the 19 modules are as follows:

 

Meeting Leadership Challenges (1/2 day) (Working Styles is not a prerequisite.) Gain an understanding of the management/leadership role, and of one’s own strengths in applying leadership knowledge and skills.

 

Creating an Empowering Environment (1/2 day) (Working Styles not a prerequisite.) Implement a plan for creating a more supportive work environment, for applying supportive leadership practices, and for coaching others to act empowered.

 

Working Styles: Working with People Effectively (1 day) (prerequisite module)

Identify ways to use style in working with people to achieve productive results (based on the concepts of Social Styles).

 

Managing Conflict (1 day)

Manage conflict through an understanding of conflict behaviors and typical responses to them; use tools that give options for managing and resolving conflict, enhancing productivity and teamwork.

 

Communicating Effectively (1/2 day)

Use two-way communication skills and behaviors that promote good communications and demonstrate a willingness to communicate with others.

 

Making Valued Contributions (1/2 day)

Learn and apply skills to create rich solutions to complex problems by maximising the contributions of diverse employees.

 

Building High Performance Teams (1/2 day)

Use one-to-group skills to create more effective teams, and achieve improved quality of working together.

 

Developing a Collaborative Mindset (1/2 day)

Learn and apply skills to achieve higher level solutions through collaboration with diverse team members.

 

Motivating for Results (1/2 day)

Learn the five factors of the Leadership and Motivation Model and action plans to support developing direct reports.

 

Setting Performance Goals (1/2 day)

Use written, measurable goals to focus employee energy and provide the basis for performance management.

 

Interviewing for Selection (1/2 day)

Develop structured approaches for different types of interviews to select and hire the best candidate while avoiding some of the legal pitfalls of the selection interview process.

 

Taking Smart Risks (1/2 day)
Take more successful risks and help others take advantage of risk opportunities.

 

Delegating and Directing (1/2 day)

Identify how, when, and what to delegate. Utilise management practices that enhance efficiency and empowerment of employees and support the increase of commitment and productivity.

 

Managing Time Wisely (1/2 day)

Utilise self-management and practical time-management techniques to accomplish high priority tasks.

 

Coaching to Performance (1 day)

Increase employee performance through effective feedback skills and enhance employee job satisfaction and commitment.

 

Reviewing Performance (1/2 day)

Learn and practice a process for conducting effective performance reviews that are fair, accurate and objective.

 

Assessing Training Needs (1/2 day)

The manager can maximise the effects of training by supporting the direct report’s development before, during, and after training sessions.

 

Team Decision Making (1 day)

Use a collaborative decision-making system to produce high-quality decisions that will be accepted and supported by others.

 

Problem Solving (1 day)

Reach better solutions more quickly while experiencing less stress and frustration.

 

 

Suggested Module Configurations

 

The following modules are grouped in clusters to address business issues:

Leadership Effectiveness:

Meeting Leadership Challenges

Creating an Empowering Environment

 

Performance Management:

Interviewing for Selection

Motivating for Results

Setting Performance Goals

Delegating and Directing

Coaching to Performance

Reviewing Performance

Assessing Training Needs

 

Communication Skills:

Working Styles

Communicating Effectively

Managing Conflict

 

Individual Effectiveness:

Making Valued Contributions

Taking Smart Risks

Managing Time Wisely

 

Team Effectiveness:

Building High Performance Teams

Developing a Collaborative Mindset

Team Decision Making

Problem Solving