IMPROVING INDIVIDUAL EFFECTIVENESS  

 

At a time when organisations need their best, employees are responding with damage control. Organisations cannot compel people to be empowered, take risks, or operate in new and uncomfortable arenas. 

 

Change is personal and it begins with self-change. But companies can encourage people to use their talents and capabilities in ways that bring meaning to their work and value to the organisation and its customers.

 

The corporate landscape has changed with mergers, downsizing, and reengineering  altering  forever the relationship between business enterprises and their employees. Now, many  talented, valuable workers expend their energy protecting themselves, trying to cope, avoiding risks, and simply surviving.

 

Some of the Wilson Learning programmes designed to help employees grasp and blossom in this ever changing environment are shown below

Consulting with Clients                   Negotiating to Yes      

Developing Interpersonal Skills       The Power of Versatility 

Managing Customer Service