Survey and Feedback Systems

Wilson Learning has more than 30 years of experience designing, validating, and implementing developmental assessment and measurement systems. Helping clients close the gaps that often exist between current individual capabilities and future performance requirements is the primary goal of these systems. They integrate powerful diagnostic tools with a variety of high-impact development activities and resources and range from turnkey applications to highly customized solutions.

Among the many features of these tools and systems, four stand out as critical to developmental success:

Strategically Driven Measurement Our objective is to quickly provide actionable information through content and processes that support business strategy. Whether the measurement system addresses individual competencies or organizational characteristics, Wilson Learning's Profiling process captures strategic direction, value delivery methods, and implications for effective future performance.

Organizational Assessment Expertise Wilson Learning works with your organization to establish benchmarks for success, identify key areas needing improvement, and assess effectiveness of organizational change interventions. In creating the content of organizational surveys, we draw on existing data bases of items for employee and customer opinion surveys. Options for administering and scoring the survey include web-based, fax back, and paper-based administration and scoring. We bring expertise in maximizing response rates, such as administering surveys to business units or other organizational sub-groups rather than on an individual basis. We also provide feedback and action planning to your organization based upon the results of the survey.

 

360-degree Feedback Expertise It has long been recognized that how we see ourselves may differ in important ways from how others see us. 360-degree or multi-rater feedback provides input from a number of key perspectives: self, peers, direct reports, managers, and customers. This feedback can provide individuals and teams with unique insight into their skills and the contributions they make to their organization. Our multi-rater tools are a part of our Navigator system. Wilson Learning has developed existing models for individual contributors, work leaders, managers, sales representatives, and sales managers

Configurable Measurement Solutions Developing measurement-based solutions "from scratch" can be expensive and time-consuming. Wilson Learning has developed consulting and software systems that allow us to configure solutions to meet specific business needs both quickly and affordably. Our validated content can be adapted or supplemented with client specific content to form the basis for measurement. Then the implementation process can be tailored by selecting from a pre-defined set of development suggestions.

For further details of some of our profiling and measurement systems please see below.

	Leader Navigator
	Sales Navigator
	Team Performance Profile
	Leadership Survey